Buying reports will only automatically generate within the M25 as standard. If you are looking outside of this area please email the link and address to your buying agent for us to help.
If the property is within the M25 there are a few other common reasons that the report fails to generate.
1) The property is brand new to the market. Try again after the property has been on the market for 3 working days.
2) The link you input is not correct. The reports require a web address from rightmove.
3) It has been impossible to match the property to a known address. In this case you will usually be prompted to input the address instead.