When we use information for the purposes set out here, we will do so either on the basis of your consent (provided it is freely given, specific, informed, unambiguous and positively given) or because we need to for one or more of the following reasons:

  • To perform a contractual obligation owed to the individual the data relates to (i.e. to provide property purchasing or selling services);

  • In order to comply with legal obligations (such as obligations imposed by Data Protection Laws, or obligations requiring us to verify a person’s identity); or

  • To pursue our legitimate interests and those of third parties, including;

  • contacting existing customers to build and maintain relationships;

  • promoting our services, brand and the success of our business; and

  • to operate our business, for example when using personal information for record keeping, training or administrative purposes


We collect, store and use personal data about individuals who apply to join us. This may include information:

  • you provide to us (such as in CVs, application forms, and through correspondence);

  • you provide during an interview;

  • obtained from previous employers and referees;

  • provided to us by recruitment agencies; and

  • received as a result of our carrying out background checks (such as checks for criminal convictions with the Disclosure and Barring Service).

The information we collect might include sensitive personal data, such as information about your health and sickness records. If we need to process sensitive personal data then we will ask for your explicit consent before doing so.

If you apply for a position with us, we may carry out a check for criminal convictions in order to satisfy ourselves that there is nothing in your history which makes you unsuitable for the role. We do this because working with us involves a high degree of trust (as you will have access to confidential information).

If we carry out a criminal record check or ask for references, this will only ever be done at the last stage of the application process, when making an offer of employment.

How we use applicant information

We use the personal data we collect about you to:

  • assess your skills, qualifications, and suitability for a role;

  • carry out background and reference checks;

  • communicate with you about your application;

  • keep records related to our hiring process; and

  • comply with legal or regulatory requirements.

We do all of this because either it is a necessary part of entering into a contract of employment with you or because we have a legitimate interest in ensuring that you are suitable for a particular role.

If you fail to provide personal data when requested, which is necessary for us to consider your application (such as evidence of qualifications or work history), we will not be able to process your application successfully.

Retention of applicant information

We normally retain personal data about unsuccessful candidates for between 3 and 6 months from the time we inform them of our hiring decision. We retain personal data for this period so that we can demonstrate, in the event of a legal claim, we have not discriminated against an applicant and that the recruitment process was fair and transparent. After this period, we will securely destroy this applicant’s personal data. If we wish to retain personal data on file, in case future opportunities arise, we will contact the applicant and ask for his or her consent to do so.

If you are successful, the personal data your provided in the application process will be stored as part of your personnel file.


If we explore or enter into a partnership with you we will collect information as necessary to evaluate the potential partnership and where applicable to work with you. Apart from as described above, we will not share your data with third parties without your explicit consent.

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