If your property doesn’t sell within 90 days of listing with us, then we pay you the guaranteed amount agreed in your contract. This amount is paid in the form of a loan. You'll never pay interest on the guaranteed amount and the loan is repaid when your home sells. If we sell for less than the guaranteed amount, the loan is still repaid in full and you won't need to pay any extra. If we sell above the guaranteed amount, you receive the full sale price minus our fees.

If your property sells within the 90 day period, then you will receive the full sale amount (minus our fees) like a normal house sale.

For more information on the fees see the pricing page or the Fees FAQs section. 

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